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Nov 28

But even with that allegedly common knowledge, the plaintiffs who sued allegedly don't realize the warranties exclude coverage for that sort of "defect.". The plaintiffs are represented by Heninger Garrison Davis, LLC. All the options. However, Callen says she learned about a technical service bulletin (TSB) and dealer technicians allegedly told her the burl walnut wood trim was defective in various Mercedes models. ... Walnut Wood trim. Various areas of trim could be affected and the answer was to replace the wood trim. This allegedly concealed any future discoloration on the wood trim so drivers wouldn't know how much damage had occurred. are trademarks of Autobeef LLC, All rights reserved. The plaintiff says she contacted the Mercedes dealer and was allegedly told the pre-owned warranty didn't cover the trim. Moreover, Plaintiffs fail to allege facts showing that their vehicles were still under warranty when they presented them for repair.". The plaintiff also says a second bulletin was issued in 2015 and entitled, “Fading of Wood Trim in Model Series 212 Technical Service Bulletin.” This bulletin also mentioned damage caused by UV rays and dealers again were told to replace the burl walnut trim. The plaintiff alleges dealers charge between $3,000 to $5,000 to replace the burl walnut trim. 2017 Mercedes-Benz C-Class C 300. Add your complaint here, about any vehicle. If you continue to use this site, you consent to this use of cookies. In addition, any interior transportation protection material should be removed from the wood surfaces. CarComplaints.com ® is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. The Mercedes burl walnut wood trim lawsuit was filed in the U.S. District Court for the Northern District of Georgia, Atlanta Division - Teri Callen, et al., v. Daimler AG and Mercedes-Benz USA, LLC. The most common affected areas are either behind the SRS label (Fig. We use cookies to analyze & improve your experience, & to personalize content and ads. Mercedes also says new owners are informed problems with trim due to “use and exposure” are not covered by the warranties. Example: "Bad Brakes", "Toyota Recall", etc. ABOUT THIS VEHICLE. "CarComplaints.com" ®, "Autobeef", "What's Wrong With YOUR Car?" May 23, 2020 — California consumers may exercise their CCPA rights here. A technical service bulletin, TSB LI68.10-P-050, allegedly proves Mercedes knew about the trim problems in 2010 when the automaker informed dealers about faded and discolored wood trim… Lawyers for the plaintiff claim Mercedes issued at least nine versions of the second TSB that eventually included all 2010-2016 E-Series vehicles. According to the class action, the plaintiff purchased her vehicle used, but it came with a pre-owned warranty that allegedly didn't cover the trim. complaints from owners of Mercedes-Benz vehicles, read stories from drivers who praise our work. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. Callen first noticed alleged fading with the burl walnut wood trim in November of 2018 when a mechanic pointed it out. April 12, 2019 — A Mercedes-Benz burl walnut wood trim lawsuit alleges hundreds of thousands 2009-2016 Mercedes E-Series vehicles are equipped with wood trim … According to the lawsuit: "Apparently, Mercedes believed that if a sticker was not covering part of an area of the trim that was otherwise fading, the fading, though still present, would not be noticeable until long after the customer drove off the lot in their new car. Other areas may also be affected.”. Those issues allegedly do not affect the use of the vehicle and don't pose any safety problems. One of the affected areas was an airbag label, and the lawsuit alleges dealer technicians allegedly were told to relocate the label to an area on the instrument or lower control panel. For more information on how we collect and use this information, please review our Privacy Policy. According to the TSB, the wood trim fades due to “Inadequate UV (ultra violet) ray protection," something that should be fixed by replacing all the wood trim panels. The second bulletin told dealerships that UV radiation could fade the "burled walnut veneer wood finish trim parts." Again, technicians were told to replace the affected trim with a new burl walnut trim kit. "CarComplaints.com" ®, "Autobeef", "What's Wrong With YOUR Car?" The plaintiff claims the trim on each door, center console and the dashboard no longer match each other, are faded, discolored and had a cloudy appearance. For more information on how we collect and use this information, please review our Privacy Policy. According to the case, Mercedes’ burl walnut wood trim panels, used in model years 2009 to 2016 W212 Mercedes E Series vehicles and possibly others, fade and become cloudy over time, “with … According to Mercedes-Benz, the plaintiffs also fail by alleging the warranties cover design defects because the "warranties specifically exclude coverage for trim-related issues. Our focus is to provide clients with the highest level of luxury service while still managing to save you time and money. CarComplaints.com has owner-reported complaints about numerous Mercedes-Benz vehicles. Gorgeous. April 12, 2019 — ", Three years after the automaker issued the first dealer bulletin, another TSB (LI68.30-P-053962) was sent in August 2015, this one titled, “Fading of Wood Trim in Model Series 212 Technical Service Bulletin.”. California consumers may exercise their CCPA rights here. In a proposed class action out of Georgia, Daimler AG and Mercedes Benz USA, LLC are alleged to have knowingly sold cars with defective wood trim that became discolored after being exposed to sunlight. But attorneys for Mercedes argue those statements are "non-actionable puffery.". Example: "Bad Brakes", "Toyota Recall", etc. The plaintiff also alleges Mercedes told dealers that Mercedes vehicles with burl walnut wood trim in vehicles on dealer lots should be inspected for fading or discoloration. owner-reported complaints about numerous Mercedes-Benz vehicles, read stories from drivers who praise our work. CarComplaints.com ® is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. The plaintiff mentions alleged advertisements describing the vehicles as “state-of-the-art,” “luxury” and “the most advanced vehicles on the road." Front ¾ vehicle photos © 1986-2018 Autodata, Inc. dba Chrome Data. How these simple documents can unlock information about your car. Plaintiff Teri Callen purchased a 2014 Mercedes-Benz E350 equipped with burl walnut wood trim when the vehicle had about 11,100 miles on it. Then there is the cost if an owner must pay for replacement of the trim. In its motion to dismiss, Mercedes says the plaintiffs mention advertisements because owners cannot name any specific representation in which Mercedes promised the vehicles would be free of defects. 1 – passenger side instrument panel) or on the front doors when removing the interior shipping protections material. The Mercedes burl walnut wood trim lawsuit was filed in the U.S. District Court for the Northern District of Georgia, Atlanta Division: Callen, et al., v. Daimler AG and Mercedes-Benz USA, LLC. are trademarks of Autobeef LLC, All rights reserved. The vehicle came with a Mercedes certified pre-owned warranty and the remaining standard Mercedes warranty. Front ¾ vehicle photos © 1986-2018 Autodata, Inc. dba Chrome Data. Front ¾ vehicle photos © 1986-2018 Autodata, Inc. dba Chrome Data. CarComplaints.com has complaints from owners of Mercedes-Benz vehicles. The plaintiff is represented by Heninger Garrison Davis, LLC. Plaintiff Callen says Mercedes refused to replace the walnut trim even though the automaker issued technical service bulletins about identical fading and discoloration problems. The bulletin warned Mercedes technicians that, “[f]ading or discoloration of the burl walnut trim may develop. Burl Walnut Wood Trim DTLA MBZ Rafael Gonzalez. A Mercedes-Benz burl walnut wood trim lawsuit alleges hundreds of thousands 2009-2016 Mercedes E-Series vehicles are equipped with wood trim that discolors and fades.

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