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Nov 28

No image and/or sound is output from the TV when the receiver is in the standby mode. NOTES: If the impedance is not correct, sound will not come out properly and the speaker may be damaged. If the speakers being used is within the suitable range and is still not working, there may be a malfunction or some other flaw within the speakers. The receiver turns off when the TV is turned off. To isolate the problem, do the following: Turn off the home audio device, and remove all speaker wires from the back. If the impedance of any of the speakers is below the rated impedance range indicated on the rear of the home audio device next to the speaker connections, the home audio device may enter the PROTECT mode. How to hear the television sound through the speakers of a stereo receiver or home theater system. Reduce the volume level. If speakers that are within the recommended impedance range, check the connections. The audio, video, or both goes out when using an HDMI connection. Thanks for the tip. It looks like JavaScript is disabled in your browser. No TV sound is output from the receiver. Tried the disconnect/reconnect of all internal connectors. NOTES: Applicable Products and Categories of This Article. Inspect the speaker cords. Reduce the volume level. Running the home audio device in a poorly ventilated cabinet can trigger the protection circuit. Try following these steps to resolve this issue: NOTE: Because each of these steps represents a possible solution to this issue, check the A/V receiver status after completing each step. To reset the internal surge protection circuit unplug the AC power cord from the wall for at least 30 minutes. A fun place to learn about your Sony products. Wonder of Wonders, it worked. If it is still having the same issue, turn off the device again and let it rest for at least 30 minutes before turning it on again. Ensure the top of the home audio device has proper ventilation to keep it from overheating. Reduce the volume level. Visit your nearest store or shop online. I can turn the volume up now . Tutorial:Learn how to turn captions on or off when watching Internet videos from YouTube. Find information and receive instant notifications about your product, Professional Products & SolutionsCorporateCareersContact Us. Test by using a different set of speakers if available. Make sure the speaker impedance is within the recommended range. How to perform a power reset on your home audio or video product. If a cord is frayed or in contact with another terminal, an error will occur. My sony stereo goes to protect mode when i turn the volume up just a little ... My Sony receiver goes into protect mode and shuts off when. NOTE: If model-specific information is needed to complete any of these steps, refer to the instruction manual with the product. Fix the connection to prevent a short circuit. PUSH POWER / PROTECT / PROTECTOR is flashing in the display of the home audio device. How To | Remove "Protect Error" on a Sony receiver - YouTube The receiver does not turn off even when the TV is turned off. Refer to the video below for how to remove "Protect Error" on a Sony receiver. If the words PROTECT / PROTECTOR and PUSH POWER appear in alternating sequence on the display of your home audio device, or if the words PROTECT or PROTECTOR appear, there may be an external speaker issue or connection issue that is triggering the protection circuit. To get the full experience on Sony.co.uk, please change your settings to allow JavaScript. If there has been an electrical surge or power outage, then the internal surge protection inside the home audio device may have been triggered to protect the device from the surge. All Mobile, Tablets & Smart Devices products, Learn how to turn captions on or off when watching Internet videos from YouTube. Bring home your favourite Sony products at fantastic prices for a limited time only. Then turn the device back on and check if the issue is resolved. If the issue is still unresolved, service may be required. I had the same “protect” problem with a Sony STR-AV1070 I was ready to take a hammer to. The sound is output from both the receiver and the TV. If the impedance of any of the speakers is below the rated impedance range indicated on the rear of the home audio device next to the speaker connections, the home audio device may enter the. Replace low impedance (outside of specifications) speakers with the correct impedance to prevent this from occurring.

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